Where is the business based?

The workshop is based in Goa, India, and the store is being prepared to serve customers across India.

Can I request a custom carving?

Yes. Use the Custom Carvings page to share the subject, intended space, approximate size, and reference information. Feasibility, scope, price, and timing are confirmed before an order proceeds.

Where will I find material, size, finish, and care details?

Those details should be stated on the individual product page because they can differ from one piece to another. Ask before ordering if anything important is unclear.

Do you accept bulk or institutional enquiries?

Yes. Use the Bulk & Institutional Orders page with the quantity range, use case, location, and required-by date.

How do I track or get help with an order?

Use the Track Order page when tracking details are available, or contact support with your order number. Never share passwords, card details, bank credentials, or one-time passwords.